7th
Amazon Recalling Some Kindle2s?
I got an email from Kindle support the other day, asking me to call them “at your earliest convenience.” Thinking that it was some kind of phishing attempt, I ignored it. But when they left a message on my home phone my curiousity got the better of me and I had them give me a call (via the Call Me feature of Amazon’s site).
The whole thing might be an experiment in how many times they can put a customer on hold before actually getting to the point of why they want to talk to you (note to Amazon: can you please just be up-front about why you’re contacting me?) but I had nothing better to do so I stuck with it.
Turns out they’re sending me a replacement Kindle2, because of something to do with the wireless hardware and planned upgrades they are making to their system. I asked if my first-gen Kindle would be affected and the rep said no. At no point was the word “recall” used, and yet that’s sure what it feels like.
